LRC Assessment System Terms and Conditions

Before You register for Your LRC Test Administrator Account and can use LRC Assessment System on its Website, You must read and agree to this Agreement and the Privacy Statement (together, the “Agreement “). The Agreement sets out the terms on which LRC (“We”, “Us” or “Our”) agrees to provide the Service to You and conditions under which You may purchase Products and the Service. We can change the Agreement at any time. We will give You notice of any change by email when a change is made, sent to the email   address   that   You   provide   when   registering   (or   any other   email   that   You   provide   subsequently) and   will   also   post   the changes on the LRC Assessment System Website. Accordingly, it is important that You ensure that the email address that We have for You is current. Any changes made by LRC to these Terms of Use will not apply to disputes of which LRC had actual notice at the date the changes are made. By registering for Your LRC Test Administrator Account or using the Service, You accept and agree to abide by the Agreement. If You do not agree, You must not use the Service.

  1. Definitions and interpretation

1.1      Definitions. In this Agreement, the following expressions have the following meanings:

“LRC” means Lena Research and Consulting LLP.

“Account Details” means the details You provided to register for the Service.

“Brand Features” means the copyright, trademarks, domain names, patents and confidential information of LRC.

“Business Day”  means a day that is not a Saturday, Sunday or any other day, which is a public holiday in Hyderabad, India.

“Fee” means the cost of Your Order based on the selection of Products nominated in the Order at the applicable standard prices plus Service Tax at the time an Order is submitted.

“LRC Assessments” means the professionally developed psychometric assessments designed specifically to identify various attitudes, traits and likely actions of Participants in a work environment described in an Order.

“LRC       System    Website”      means     the   website   located    at  addresses;;; and such other domains as advised from time to time.

“LRC Results” means the feedback, information and reports provided by the LRC System based on Participant’s Input.

“LRC System”  means the LRC Assessment System Website and all the processes enabled there from including but not limited to talent management features, the development of online surveys, LRC Assessments, profiling,  Participant Input, skills tests, selected third party products and the provision of reporting results to You, each and every feature whether referred   to   collectively   or   jointly   and   any   feedback   or   other   interaction   between   You   and   LRC   in   the   use   of   the  LRC System and LRC Assessments.

“Order” means the order by You to purchase LRC Assessments through the LRC System from time to time.

“Participant” means an individual (an applicant, a candidate, a jobseeker, an employee current, prospective or future or a non-employee of You) who is asked to participate in LRC Assessments.

“Participant Input” means the input of data, answers and other personal information as requested from time to time by the LRC System and provided by the Participant. Interpretation of this input in completion of LRC Assessments produces LRC Results.

“Products” means the list of LRC Assessments offered on the LRC Assessment System Website.           “Prohibited Actions” means the list of actions referred to in the Schedule.

“Privacy   Statement” means   the   privacy   statement   located   at   the  LRC   Express  Website  and   referenced   in   this  agreement.

“Service” means the advertisement for sale and purchase of the LRC Assessments through the LRC System on the  LRC Assessment System Website and the provision of the LRC Results and Training.

“You” are the person named in Your Account Details.

“Your Account”  means Your registered Account with Us.

1.2        Interpretation

(a)       A reference to a person includes any other entity recognised by law and vice versa.

(b)       Headings, underlining, marginal notes and indexes are only included for ease of reference and do not affect interpretation.

(c)        A   reference   to   any   legislation   or legislative provision    includes   any   modifying,    consolidating     or replacing legislation or   legislative provisions from time to time, and includes all regulations, rules and other   statutory instruments issued under the legislation.

(d)        A   reference   to   a   document   (including   this   Agreement)   is   to   that   document   as   varied,   notated,   ratified   or replaced from time to time.

(e)        References to parties, clauses, schedules, annexure or exhibits are references to parties, clauses, schedules, annexure or exhibits to this Agreement unless otherwise stated.

(f)        References to months and years mean calendar months and years.

(g)        Words denoting the singular number include the plural, and vice versa.

(h)        Where any word or phrase is given a defined meaning any other grammatical form of that word or phrase has a corresponding meaning.

(i)        No rule of construction or interpretation applies to the disadvantage of a party because that party prepared this Agreement.

  1. Service

2.1      We agree to provide the Service to You from the date You accept the Agreement, complete the Account Details and registration process and pay the Fee.

2.2      You   may   place   an   Order   with Us by   selecting   Products,   entering   Your   payment   details   and   pressing   the   “Pay   Now” button. Orders are deemed to be received by Us at the time of successful transmission of the Order. You will receive an automatic email confirming We have received Your Order.

2.3      We   will   deliver   the   LRC   Results   completed   by   invited   candidates   to   the   email   address   nominated by   You   upon registration.

2.4      We accept an Order when the Order is received and payment is made (and not rejected).

2.5      We reserve the right to refuse to deliver to You at our sole discretion, in such event, the fees shall be refunded to you with within 3 business days.

2.6      Each Order is a separate agreement between You and Us.

2.7      We will comply with our Privacy Policy.

2.8      We reserve the right to access, read, preserve, and disclose any information as We reasonably believe is necessary to do any of the following:

(a)        satisfy any applicable law, regulation, legal process or governmental request;

(b)        enforce this Agreement, including investigation of breaches or potential breaches of it;

(c)        detect,   prevent,   or   otherwise   address   fraud,   security   or   technical   issues   (including,   without   limitation,   the filtering of spam);

(d)        respond to user support requests; and

(e)        protect the rights, property or safety of Us, Our users and the public.

2.9      LRC uses Country Specific normative data where normative data is required in reporting.

2.10 Users of the system are responsible for ensuring the ethical and legal use of LRC assessments in all circumstances, in relation to the governing psychology society standards and relevant legal guidelines.

  1. Refund Policy

3.1        As LRC Assessment System provides non-tangible, immediate fulfilment of assessments, we do not issue refunds once the order is completed and product/service is delivered. You can re-issue assessments that were not completed by the original candidates for the same position or future positions/candidates. If the product/service is not delivered from our side due to any reason, we provide the full refund within 3 business days.

  1. Termination 

4.1        You may cancel Your use of the Service without cause at any time by providing written notice to Us (through Contact Us)   on   the   Website.   However,   a   terminated   Account   may   continue   to   exist   for   up   to   two   business   days   before   the cancellation takes effect.

4.2        We may at any time and for any reason, by notice to You by email, terminate the Service, terminate this Agreement, or suspend or terminate Your Account. On termination, Your Account will be disabled, You will have no access to and no  right to use the Service, and You will not be granted access to Your Account, or any files, or other information contained in Your Account although residual copies of information may remain in Our system.

  1. Your obligations 

5.1        You must:

(a)       ensure that You comply with this Agreement;

(b)       pay the Fee upon placement of Your Order;

(c)       promptly notify Us if You believe or suspect that the Service or Your Account has been compromised;

(d)       regularly check the email address provided to Us on registration for messages about the Service or Your Order (or,   if   You   have   arranged   for   emails   to   be   forwarded   to   an   alternate   email   address,   You   must   check   that  alternate email address);

(e)       provide   current, accurate   identification,   contact,   and   other   information   that   may   be   required   as   part   of   the registration process or continued use of the Service via Your user profile;

(f)       acknowledges that a Participant may consent to the disclosure of valid LRC Results obtained through use of the LRC System in relation to people or agencies;

(g)       acknowledges that the information obtained from assessment systems is persuasive rather than conclusive and should always be used in conjunction with other available information; ensure the security of Your use of the Service as outlined in the Schedule;

(h)       complete the recommended e-learning modules based on your assessment selections;

(i)       ensure   that   the   appropriate   authority   has  been   obtained   for   use   the   credit   card   details   requested   upon payment of the Order;

(j)       maintain the confidentiality of Your Account, Account password, and accept full responsibility for all activities that   occur   with   Your   Account.   Where   the   current   Account   details   including   password   are   provided,   We   are entitled to assume that the access is by You, or authorised by You, and You indemnify Us completely against any claim of loss or damage that results from wrongful, fraudulent or other access (using the correct Account  details or password) to Your Account; and

(k)       comply with any taxation requirements in Your jurisdiction, including any “reverse charge” obligations if require by law in your country.

5.2        You must not do, and You must not authorise or encourage any third party to do, any of the following:

(a)    prevent other account holders from using the Service;

(b)    use the Service for any illegal, fraudulent or inappropriate purpose;

(c)    use the Service in any other way that violates any of the items as described in the list of Prohibited Actions;

(d)    interfere with or construct Your own system to access the information on the Service; or

(e)       act in any way that violates this Agreement.

5.3        You acknowledge and agree to each of the following:

(a)       the Service is only provided to You for so long as You continue to have a current and valid Account;

(b)       the Service may be subject to technical limitations;

(c)       the Service may include user-targeted, content-targeted advertisements and/or non targeted advertisements or other related information, as described in the Privacy Statement;

(d)       the Service is provided on an AS IS and AS AVAILABLE basis and We  make no warranties or guarantees in respect of uptime for the Service;

(e)      due to the nature of the Service, We do not promise that it will be continuous, accessible at all times or fault- free;

(f)       You meet the minimum hardware and Internet connection specifications to use and suitably utilise the LRC System; and

(g)       We reserve the right to modify, suspend or discontinue any part of the Service with or without notice at any time and without any liability to You.

5.4        When using LRC assessments outside India, it is important that you are aware of your responsibilities in relation to the following:

  1. a)The LRC assessments are only appropriate for roles that require a minimum Year 10 (High School or SSC) level of Language proficiency in the language which the assessments are created in.
  2. b) AllLRCassessments   use   India-based   normative   comparison   groups, unless indicated otherwise.   It   is   important   to   consider   the relevance of this to the specific role you are recruiting for.
  3. c) It is recommended that a local company specific or culturally relevant benchmark be established to ensure the most relevant comparison of candidates.
  4. d) AllLRCassessments   must   be   used   appropriately   in   accordance   with   local   laws   and   ethical   guidelines   in recruitment, training and appraisal.
  5. e) All LRC assessments must be used appropriately in accordance with local governing Psychology professional body guidelines
  6. f) LRCassessmentshave   been   developed   in   accordance   with   the   ITC (International Test Commission) and APA (American Psychology Association)  standards
  7. Service Tax (ST) 

6.1        For the purpose of clause 6:

(a)       ST means ST within the meaning of the Finance Act;

(b)       Expressions set out in italics in this clause 6 bear the same meaning as those expressions in the Finance Act.

6.2        To the extent that We make a taxable supply  in connection with this Agreement, except where express agreement is  made to the contrary and subject to clause 6, the consideration payable by You under this Agreement represents the value of the taxable supply for which the payment is to be made.

6.3        Subject to clause 6.4 if We make a taxable supply in connection with this Agreement for a consideration which, under clause 6.1,   represents   its value,   then   You   must   also   pay,   at   the   same   time   and   the   same   manner as   the value is otherwise payable, the amount of any ST payable in respect of the taxable supply.

6.4        The recovery of consideration for any taxable supply made under this Agreement is subject to Us issuing to You a tax invoice in respect of that supply.

  1. Intellectual Property Rights.

You acknowledge that We own all right, title and interest in and to the Service, including without limitation all intellectual property rights (Our Rights ), and Our Rights are protected by intellectual property laws. Accordingly, You must not copy, reproduce, alter, modify, reverse engineer or create derivative works from the Service, save as permitted by law. You must not use any robot, spider, other automated device, or manual process to monitor any content from, hosted by or that is otherwise available using the Service. Our Rights include rights to the Service developed and provided by Us, all software associated with the Service and the Brand Features. Our Rights do not include third-party content used as part of Service, including the content of third party advertisements or communications appearing on the Service.

  1. Security and Privacy 

8.1       As a condition to using the Service, You agree to the terms of the Privacy Statement issued or updated during the term of this Agreement.

8.2        We acknowledge that communications via the LRC System between You and Participants are confidential to You and  the Participant, and You acknowledge that these may also be read by Our employees in the maintenance and monitoring of the LRC System, subject to Our obligations of confidentiality.

8.3        We use third party suppliers to provide certain tests complimentary to those provided by Us. In some cases these third party suppliers will require that when You want to use those third party tests to sign a separate agreement to cover the supplier’s legal rights.

8.4        The parties must use their reasonable endeavours to ensure that access to and information provided by the LRC System is protected at all times during and required for by this Agreement from unauthorised access or use by a third  party   and   from   physical   misuse,   damage   or   destruction   by   any   person.   All   LRC   Results   will   be   treated private information for this Agreement, the Participant Terms and Conditions and the LRC Privacy Policy.

  1. Warranties and indemnity 

9.1        You warrant to the best of Your knowledge that the materials and information provided to Us the purposes of providing the Services and an Order:

(a)        are true, correct and current;

(b)        are able to be disclosed by You;

(c)        do not infringe the rights of any third party;

(d)      are able to be legally provided to Us and its disclosure does not breach any law or any obligation (whether of confidence or otherwise) owed to any person; and

(e)        You have all necessary right, power and authority to enter into the Agreement and to perform the acts required of You under the Agreement.

9.2        You acknowledge that You have not relied upon or been induced by any representation by Us and We make no warranty or representation as to:

(a)        the results that may be obtained through the Service;

(b)        the accuracy, reliability or otherwise of any information obtained through the Service;

(c)        the Service or delivery network being uninterrupted, timely or error free; or

(d)        whether Your use of the Service is legal. We cannot guarantee a delivery time for Your Order.

9.3        You indemnify and keep indemnified Us and Our officers, employees, agents, subsidiaries and affiliates against all claims  (including   third   party   claims),   demands,   damages,   costs   (including   legal   costs),   penalties   or   suits   arising   out   of   or consequential upon Your use of the Service and any breach of any warranty or other term of this Agreement.

  1. Limitation of Liability 

10.1       To the extent permissible by law We exclude any liability:

(a)        for   any   failure   of   performance,   error,   omission,   interruption,   deletion,   defect   or   delay   in   transmission   or  operation; or

(b)        for any injury, loss or damage arising out of provision of the Services, provided that We do not exclude any such liability if it arises as a result of Our failure to take reasonable steps to guard against and use its best endeavours to immediately rectify any of the matters referred to in this clause

10.1 of which We are aware.

10.2       You   acknowledge   that   We assume   no   liability   and   make   no   representations   impliedly   or   expressly   to   assume   or            contribute in any form towards any costs You may incur through Your use of the Service.

10.3       To    the   fullest  extent   permissible   at   law,   We    are   not   liable  for  any  direct,   indirect,  punitive,    incidental,   special,            consequential   damages   or   any   damages   whatsoever   including,   without   limitation,   damages   for   loss  of   use,   data   or            profits,   arising   out   of   or   in   anyway   connected   with   the   provision   of   or   failure   to   provide   the   Service,   an   Order   or otherwise arising out of the Service or an Order, whether based on contract, negligence, strict liability or otherwise, even if We have been advised of the possibility of damages.

10.4       You expressly agree that use of the Services and placing an Order is at Your own risk. To the extent allowed by law, Our liability for breach of a term implied into this Agreement by any law is excluded.

10.5       We give no warranty in relation to the Service or Order provided or supplied. Under no circumstances are We or any of Our   carriers   or   suppliers   liable   or   responsible   in   any   way   to   You   or   any   other   person   for   any   loss,   damages,   costs, expenses or other claims (including consequential damages and loss of profits or loss of revenues), as a result, direct or            indirect of any defect, deficiency or discrepancy in the Service or an Order including its form, content and timeliness of delivery, including, without limitation, for and in relation to any of the following:

(a)        any Service or Order supplied to You;

(b)        any delay in supply of the Service or Order;

(c)        any failure to supply the Service or Order;

(d)        any technical or non-technical failure; or

(e)       any content or information accessed via the Service with or without Your authorisation.

10.6      You acknowledge that the Products are not goods of a kind ordinarily acquired for private, domestic or household use or consumption. To the extent that the Indian Consumer Law applies, You acknowledge that Our liability is limited to the provision of resupplying the Service or the costs of having the Service supplied again.

  1. Dispute resolution

11.1      Any dispute, controversy or claim arising out of or in connection with this Agreement, including (without limitation) any question   regarding   the   existence,   validity,   breach   or   termination   of   this   Agreement   must   first   be   the   subject   of secunderabad courts.

11.2      The arbitration must be conducted and held in accordance with and subject to the laws of India.

11.3      Any arbitration proceedings must be held in Secunderabad, India.

  1. Notices

12.1      A notice, demand, consent or communication under this Agreement (Notice) must be:

(a)       in writing and in English directed to the recipient’s address for Notices specified in this agreement, as varied by any notice; and

(b)       hand delivered or sent by pre-paid post or fax to that address.

12.2      A Notice given in accordance with clause 12 takes effect when received (or at a later time specified in it), and is taken to be received:

(a)       if hand delivered, on delivery;

(b)       if sent by prepaid post, two Business Days after the date of posting (or seven Business Days after the date of posting if posted to or from outside India);

(c)       if  sent   by   fax,   when    the   sender’s   fax   system    generates     a  message     confirming    successful transmission of the notice in entirety unless, within eight Business Hours after the transmission, the recipient   informs the sender that it has not received the entire notice, but if the delivery, receipt or transmission is not on a Business Day or after 5.00pm on a Business Day, the notice is taken to be received at 9.00am on the Business Day after that delivery, receipt or transmission.

  1. Joint and Several Liabilities.Every covenant or provision in this Agreement applying to or binding, or a right conferred on, more than one person binds or benefits them jointly and each of them severally.
  2. Consent.Any consent or approval referred to in, or required under, this Agreement from any party may be given or withheld, or given subject to any conditions, as that party in its absolute discretion thinks fit.
  3. Counterparts.This Agreement may be executed in any number of counterparts and all of those counterparts taken together constitute one and the same instrument.
  4. Assignments. A party must not assign or transfer any right or obligation under this Agreement without the other party’s prior written consent.
  5. Waiver. The non-exercise of or delay in exercising any power or right of a party does not operate as a waiver of that power or right, nor does any single exercise of a power or right preclude any other or further exercise of it or the exercise of any other power or right.

A power or right may only be waived in writing, signed by the party to be bound by the waiver.

  1. Entire Agreement. Each party must do, sign and deliver and must procure that each of its employees and agents does, signs, and delivers, all acts, , things and documents reasonably required of it by notice from another party to effectively carry out and give full effect to this Agreement and the rights and obligations of the parties under it.
  2. Severability

(a)       If   any   part   of   this   Agreement   is   void   or   unenforceable   in   any   jurisdiction,   then   for   the   purposes   of   that jurisdiction if possible, that part is to be read down so as to be valid and enforceable.

(b)       If clause 19(a) is not possible, and that part does not go to the essence of the Agreement, that part will be severed from this Document and the rest of this Document continues to have full force and effect.

  1. Governing law and jurisdiction

(a)       The   laws   in   force   in   Andhra Pradesh   and   India   govern   this   Agreement.    The   parties submit to the non-exclusive jurisdiction of the courts of Secunderabad and any courts that may hear appeals from those courts in respect of any proceedings in connection with this Agreement. Each party irrevocably waives any objection it may now or in the future have to the venue of any proceedings, and any claim it may now or in the future have that any proceedings have been brought in an inconvenient forum where that venue falls within India.

(b)       Any legislation that gives contractual rights to non-parties does not apply to this Agreement.


Prohibited Acts 

In addition to those acts listed in the terms, the following acts are prohibited in using or in connection with the Service:-

  • Send, upload, distribute, disseminate, or offer to do the same with respect to any unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, or otherwise objectionable content.
  • Intentionallydistributeviruses,   worms,   defects,   Trojan   horses,   corrupted   files,   hoaxes,   or   any   other   items   of   a destructive or deceptive nature.
  • Impersonate another person (via the use of an email address or Account) or otherwise misrepresent Yourself or the source of any email or communication.
  • Use the LRC Assessment System Website to violate the legal rights (such as rights of privacy and publicity) of others.
  • Use the LRC System for any purpose other than recruitment, training and development unless agreed to in writing in advance by LRC.
  • Allowanyoneto   access   or   view   any   part   of   the   LRC   System   or   the   LRC   Assessments   or   to   distribute   or publish any information, which is contained within the LRC System or the LRC Assessments except in the day-to-day use of the LRC System as provided in this Agreement.
  • Promote, encourage or participate in illegal or unlawful activity.
  • Interfere without cause in the reasonable enjoyment by other users of the Service.
  • Create multiple user accounts, create user accounts by automated means or otherwise engage in false, fraudulent, deceptive or misleading conduct in respect of user identity.
  • Sell, trade, resell, transfer or otherwise attempt to dispose of a Your Account, or otherwise exploit any content on the Service for any unauthorised commercial purpose.
  • Modify, adapt, translate, or reverse engineer any portion of the Service.
  • Remove any copyright, trademark or other proprietary rights notices contained in or on the Service.
  • Reformat or frame any portion of any Web page that is part of the Service.
  • Create third party software without the permission of LRC.
  • Misrepresent Us ortheService   as   being   associated   with   content   with   another   Website,   Web   service,   software service, software or other service without Our prior permission. Security
  • You must promptly notify Us of any actual or suspected breach of security related to the Services, including, but not limited to, unauthorised use of Your password or Your Account.
  • You are responsible for the security of Your password, login or access details or other security measures. You are responsible for all electronic communications and other information entered through or under user IDs, passwords, access numbers or account numbers. You must not disclose any security measures to any other person and must keep those details confidential.
  • To help ensure the security of Your password or Account, please sign out from Your Account at the end of each session.